General project related questions

  1. 5. General project related questions
  2. 5.1. Will both my electricity and water meters be replaced?
  3. 5.2. Can I opt not to replace my meter?
  4. 5.3. Can I refuse to have an RF module installed?
  5. 5.4. Why cannot I refuse the installation of the smart meter (or RF module)?
  6. 5.5. Can I keep or buy the old meter?
  7. 5.6. Do I have to pay for the new meter? Are there any charges for the meter replacement exercise?
  8. 5.7. Who are the players in this meter replacement project?

5   General Project Related Questions

5.1   Will both my electricity and water meters be replaced?

In most cases only the electricity meter will be replaced. In the case of the water meter an RF device will be fixed to it, to permit the remote transmission of readings In some cases, for example when the water meter is identified as old or faulty, the water meter will be replaced as well.

5.2   Can I opt not to replace my meter?

No. The Utilities have regulatory rights to replace a water or electricity meter

5.3   Can I refuse to have an RF module installed?

No. RF modules are going to be installed on all water meters.

5.4   Why cannot I refuse the installation of the smart meter (or RF module)?

Electricity Supply Regulations and Water Supply Regulations give legal rights to the Utilities to replace or improve on current metering infrastructure deployed around the island. In addition certain benefits of smart metering can only be fully achieved if all meters around the island are ‘smart’. Apart from this, after a certain date, certain tasks which will be necessary for us to provide you with a service, will be possible, or will be economically feasible, only if you have a smart meter.

5.5   Can I keep or buy the old meter?

All electricity meters are the property of Enemalta PLC and cannot be kept or bought by the consumer.

5.6   Do I have to pay for the new meter? Are there any charges for the meter replacement exercise?

No. The smart meter and its installation is free, and any appointment set by the Utilities will be totally free of charge unless these are specifically requested on weekends, public holidays, or outside the deployment scheduled timescale

5.7   Who are the players in this meter replacement project?

This project is managed by ARMS Ltd, Enemalta PLC and Water Services Corporation.